 Define the Customer Need
In a fast-changing world, we offer our customers innovative products and services geared to their individual needs. In the competitive marketing and stringent world economic environment, it is a requirement of every customer to cost opitimized and low stock.
Accordning to the ISO9001 requirement the emphasis has changed from preventing non-conformities of
products to consistently providing customers with products or services that meet their needs.
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Customer Communication
Management in Jasun would make sure that customer needs and requirements are clearly understood so that, when fulfilled, they will lead to customer satisfaction. Consequently, this calls for close communication with the customer throughout the whole co-operation including, at least, notification to the customer of significant process changes in a timely manner before implementation of the change and appropriate complaint management.
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